Martin has been humming “Vicar in a Tutu” by The Smiths; it could be “I’ve got a Lovely Bunch of Coconuts” it was difficult to tell.
Along the walls of the Call Centre are low-level cupboards with roll-up doors that nobody ever opens. They contain the ghosts of advisers that have left ages ago. They haunt these dusty shelves and the skeleton frames of worn out wire-baskets. A graveyard of stationery:
A headset without a muff, six pens tops, a ball of rubber bands, files of tatty plastic wallets filled with out of date process maps, an umbrella, induction packs for people who lasted a week, a Christmas bauble and a thousand bent-out-of-shape paper-clips.
Project “Long Beach” is going to be our salvation.