29 Jun 2004


There have been problems with a ‘Deluxe Patio Heater’; the suppliers can’t get them out fast enough. They were at a cut down price and it has resulted in an unexpected demand. Call after call has been a complaint. People are getting impatient.

The headset has been out of the velvet-lined box.

Customer: “Do you not realise that the summer solstice has passed and the nights will be drawing in. I’m going on holiday soon, I won’t get the benefit if the heater does not turn up; summer’s going to be over before I get it.”

For goodness sake – if you are on your patio and it starts to get cold - GO INSIDE.

Me: “If you are going on holiday, why not buy one of our beach towels, they’re only £10.99.”

No sale.