Appraisal's are due. Sooty wants to introduce a new initiative. Ian is screwing down the rest of the capos to improve the results.
What do I care? This time next week the only descision I will need to make is whether I have a lager or a pina colada at the pool-side. The only calls I need to worry about are the calls of nature.
"Thank you for calling Call Centre Confidential, I'm off until the 23rd of Feb., so stay on hold listening to Eye Level played on pan-pipes until I get back!"